Future-Ready Digital Commerce

Modern e-commerce requires constant reinvention to enhance engagement, transaction value, and trust. AI integration is crucial, with 75% of sales expected on mobile devices by 2026.

80%
of consumers shop for personalized experiences - a direct result of digital transformation
50%
reduction in time-to-market thanks to AI-driven tools, enabling faster product launches
65%
executives prioritize quick wins and agile responses to market, over long-term strategic goals

How We Help

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

Service offering illustration

Accompanying your Transformation

Client challenges
Our solutions
End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

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성공 사례

See more

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Optimizing Operations: Enhancing Data Analytics for a European Airline

A leading German airline aimed to refine its cloud-based analytics platform for better insights. Partnering with FPT, they enhanced data analytics and visualization capabilities, leading to a 25% boost in operational efficiency and improved decision-making across key business areas.

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Reducing Costs by 30%: Synapse Analytics Integration for a Bank

FPT helped a banking client cut costs by 30% through Synapse Analytics integration. Migrating from Oracle ExaData to Synapse, the client improved ETL processing time, performance, and data capacity. This strategic shift enhanced data operations, streamlined processes, and boosted overall efficiency.

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Boosting Repeat Car Purchases with Dataiku for an Automotive Manufacturer

FPT leveraged Dataiku to help an automotive manufacturer drive repeat car purchases. By utilizing data analytics, the client achieved accurate demand predictions, proactive inventory management, enhanced marketing effectiveness and customer retention.

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Building a Wellness App: Cutting Costs by 12% for a Global Insurance Firm

FPT partnered with a multinational insurance and finance firm to develop a wellness digital app. As a result, the solution optimized operations, improved user engagement, and reduced costs by 12%.

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Insights

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Customer Data Platforms (CDP): Benefits, Key Features, and Top Choices for E-Commerce Businesses

A Customer Data Platform (CDP) is a solution that integrates customer data from diverse channels, systems, and data streams into a unified profile. It features a comprehensive customer database, automation tools, and management resources designed for streamlining multi-channel campaigns, real-time interactions, and data integration. As a trusted partner with major Digital Commerce and Experience players, FPT Software aims to deliver cutting-edge solutions and end-to-end services to help our clients reinvent the digital shopping experience. 

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Emerging Powerhouse: Vietnam's Journey to Becoming the Next Data Center Hub in Asia

Vietnam’s data center sector is set for steady expansion, driven by rapid digital economic growth, robust infrastructure, and the country’s strategic geographical location. Yet, these figures only scratch the surface. Even in its early stages, Vietnam's data center market offers a wealth of opportunities that fuel greater digitization.

 
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FPT Expands Investment in Japan with the Launch of Data and AI Integration Center FPT is dedicated to developing AI solutions and services, tailored to meet the specific demands of the Japanese market. By leveraging its expertise in software development and a vast partner network, the firm is steadily advancing toward its $1 billion revenue target for this market by 2027.
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FPT and Ericsson Join Forces to Propel 5G-Driven AI, Data, and Digital Transformation

FPT and Ericsson have entered a partnership to accelerate 5G adoption and drive advancements in artificial intelligence and digital transformation. This collaboration will initially on developing applications that showcase the potential of 5G in key areas, including advanced monitoring in healthcare, enhanced manufacturing solutions, as well as augmented and virtual reality for retail.

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AI and Big Data: Paving the Way for Smarter, Efficient Care

The global healthcare industry is undergoing a transformative shift. In the Asia-Pacific (APAC) region, healthcare providers are under increasing pressure to meet rising consumer demands for faster, more personalized care. Factors such as aging populations, the prevalence of chronic diseases, and a growing expectation for seamless, digital-first healthcare experiences are driving the need for innovation.

This whitepaper examines how AI and Big Data can help healthcare providers to bring forth better care and streamline operations. It also sheds light on the importance of partnering with the right vendor to overcome technological challenges and optimize resources for successful implementation.

Client Testimonial

quote We see FPT as a key partner of ours in order to help us build our development capability and allow us to take our product and move it into different environment, different markets. And we’re also hoping that FPT can help modernizing our technology where some of our work has been quite specific to Australia, and now we want to use FPT to help us build an application and a program that we can take all over the world and help expand globally.
Mr. Craig Schnuriger Chief Technology Officer
MedAdvisor

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