$name

Future-Ready Digital Commerce

Modern e-commerce requires constant reinvention to enhance engagement, transaction value, and trust. AI integration is crucial, with 75% of sales expected on mobile devices by 2026.

80%

of consumers shop for personalized experiences - a direct result of digital transformation

50%

reduction in time-to-market thanks to AI-driven tools, enabling faster product launches

65%

executives prioritize quick wins and agile responses to market, over long-term strategic goals

How We Help

Experience Strategy

Customer journey baseline & recommendation
CX maturity assessment
Markitecture (Marketing Architecture) recommendation
Personalize strategy creation

Experience Platform Development

Experience Platform Development & roll – out
Re-platform/migration/upgrade
SEO Services
Operation support
MarTech implementation/integration

Experience Platform Development

Experience Platform Development & roll – out
Re-platform/migration/upgrade
SEO Services
Operation support
MarTech implementation/integration

Experience Platform Development

Experience Platform Development & roll – out
Re-platform/migration/upgrade
SEO Services
Operation support
MarTech implementation/integration

Accompanying your Transformation

Client challenges

Our solutions

End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

$name

Transforming Experience Platform for a World-class Airport

Our client, a leading international airport, sought FPT Software's help to revamp their mobile app. We enhanced user experience through personalization and cohesive marketing integration, ensuring quality assurance and agile development. This led to increased revenue and higher monthly user engagement.

Explore Now

$name

Elevating Digital Customer Experience for a National Airline

FPT Software helped a prominent Southeast Asian airline transform its digital experience. Facing outdated UI/UX, system incompatibility, and high maintenance costs, we integrated a content management platform, a marketing platform for real-time campaigns, and a CRM tool to streamline sales processes.

Explore Now

$name

Boosting 25% in Website Traffic for A Leading Healthcare Provider

FPT Software partnered with one of Asia's leading healthcare providers to enhance customer and employee experiences. Through extensive consultation and the implementation of Sitecore's XM Cloud, we delivered a lower bounce rate, increased traffic, and longer average time on page.

Explore Now

$name

Website Transformation for a Vietnamese Commercial Bank

FPT Software partnered with one of Vietnam's largest banks to revamp their website, addressing unintuitive UI/UX and an ineffective CMS. Over five years, we developed a well-structured site and delivered results including an SEO score of 80/100, faster development, and enhanced customer experience with Sitecore.

Explore Now

Insights

$name

Talk to Experts Episode 5: Intelligent Automation in Revolutionizing IT Process for Businesses

At FPT Software, cognitive automation is unlocking new efficiencies, with advanced solutions such as AIOps (AI-powered IT operations) streamlining IT service management and optimizing operational workflows. In episode 5 of our Talk to Experts series, Mr. Tran Quang Tin - Deputy Head of Hyperautomation Program of FPT Software at FPT Corporation - shares how AIOps is transforming operations by leveraging AI to automate complex processes.

$name

FPT Software and IdeatoLife Join Forces to Transform Software Development Lifecycle FPT Software and the emerging software company IdeatoLife entered a strategic partnership to promote Onex Studio, a hyperautomation and AI-enhanced software development platform. The collaboration will support FPT Software’s vision of accelerating digital transformation for its clients worldwide, with initial focuses on the fintech and e-commerce sectors.

$name

FPT Software Renews HITRUST r2 Certification, Upholding The Highest Standards Of Security And Compliance

HITRUST Risk-Based, 2-year (r2) Certification validates FPT Software is committed to strong cybersecurity and protecting sensitive data.

$name

FPT Software recognized with 100 percent Willingness to Recommend rate in 2024 Gartner® Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation The report reveals that the majority of FPT Software's reviews come from the Finance sector (79%) and the Healthcare sector (14%), with the company serving 93% of its customers in the Asia-Pacific region.

$name

FPT Software Included in The Continuous Automation And Testing Services Landscape Report by Leading Independent Research Firm FPT was included in Forrester’s The Continuous Automation And Testing Services Landscape, Q4 2023.

Client Testimonial

The close relationship between a leading technology company and a top retailer will undoubtedly contribute to the successful digital transformation, creating a multi-industry, high-tech retail foundation.

FPT Long Châu