Future-Ready Digital Commerce

Modern e-commerce requires constant reinvention to enhance engagement, transaction value, and trust. AI integration is crucial, with 75% of sales expected on mobile devices by 2026.

80%
of consumers shop for personalized experiences - a direct result of digital transformation
50%
reduction in time-to-market thanks to AI-driven tools, enabling faster product launches
65%
executives prioritize quick wins and agile responses to market, over long-term strategic goals

How We Help

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

Service offering illustration

Accompanying your Transformation

Client challenges
Our solutions
End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

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성공 사례

See more

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SAP S/4HANA Global Rollout for a Japan Heavy Industry Group

A leading Japanese conglomerate partnered with FPT to implement a global SAP S/4HANA rollout, driving digital transformation. The solution enabled smarter, data-driven decisions, improved user experience, and optimized inventory management for greater efficiency.

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E-commerce Revamp for a Multi-national Manufacturing Corporation

A global manufacturing corporation faced challenges from outdated eCommerce systems and high ticket volume. FPT developed a modern order management tool and customer-focused website, boosting traffic and delivering record-breaking Black Friday and Cyber Monday sales with improved UX.

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Pumping Up Tax Submission Rate by 300% with SAP ECC

An Australian water heater manufacturer partnered with FPT to implement an advanced document management tool, streamlining workflows and reducing manual tax processing delays—allowing greater focus on core operations amid manufacturing's digital shift.

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Global AMS Services for a Japanese Seasoning and Spice Producer

A top seasoning producer turned to FPT for SAP support and user training. Using the AMS Pair Working Model and ITIL practices, FPT ensured service continuity, optimized costs, and improved workflows across all offices—from sales teams to headquarters.

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Insights

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FPT Named in 2024 Gartner® Guide for Cloud Services in Asia/Pacific FPT has been listed among 13 Representative Vendors that offer public-cloud-managed and professional services for at least three years and support at least two major CSPs.
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FPT Recognized in Everest Group SAP Services PEAK Matrix® 2024 HANOI, Vietnam—Global IT services provider FPT has been positioned as a Major Contender in the Everest Group SAP Business Application Services for Mid-market Enterprises PEAK Matrix® Assessment 2024, marking its first appearance in this report.
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FPT Named Major Player in IDC 2024 SAP Services This recognition reaffirms FPT's commitment to delivering successful projects for clients worldwide, and driving continued excellence that helps them stay ahead in the industries.
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FPT Establishes FPT BTP Park to Enhance SAP Business in Japan FPT BTP Park is a comprehensive ecosystem that integrates all SAP-related activities to provide end-to-end services, from consultation to system development, operations, and maintenance, to ensure seamless synchronization, and accelerate customer business expansion.
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