Future-Ready Digital Commerce

Modern e-commerce requires constant reinvention to enhance engagement, transaction value, and trust. AI integration is crucial, with 75% of sales expected on mobile devices by 2026.

80%
of consumers shop for personalized experiences - a direct result of digital transformation
50%
reduction in time-to-market thanks to AI-driven tools, enabling faster product launches
65%
executives prioritize quick wins and agile responses to market, over long-term strategic goals

How We Help

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

Service offering illustration

Accompanying your Transformation

Client challenges
Our solutions
End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

Skilled Talent Pipeline

Our global team of 30,000 professionals, including over 500 engineers in Digital Commerce & Experience, is highly skilled and continuously trained. Our talents also leverage the expertise and networks gained from Adobe, Salesforce, Liferay, Shopify etc., to provide services to our clients worldwide.

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Elevating Digital Customer Experience for a National Airline

FPT Software helped a prominent Southeast Asian airline transform its digital experience. Facing outdated UI/UX, system incompatibility, and high maintenance costs, we integrated a content management platform, a marketing platform for real-time campaigns, and a CRM tool to streamline sales processes.

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Transforming Experience Platform for a World-class Airport

Our client, a leading international airport, sought FPT Software's help to revamp their mobile app. We enhanced user experience through personalization and cohesive marketing integration, ensuring quality assurance and agile development. This led to increased revenue and higher monthly user engagement.

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Elevating Digital Customer Experience for a National Airline

FPT Software helped a prominent Southeast Asian airline transform its digital experience. Facing outdated UI/UX, system incompatibility, and high maintenance costs, we integrated a content management platform, a marketing platform for real-time campaigns, and a CRM tool to streamline sales processes.

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Elevating Digital Customer Experience for a National Airline

FPT Software helped a prominent Southeast Asian airline transform its digital experience. Facing outdated UI/UX, system incompatibility, and high maintenance costs, we integrated a content management platform, a marketing platform for real-time campaigns, and a CRM tool to streamline sales processes.

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Insights

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FPT and Sitecore Launch ON.E, an e-Commerce Accelerator to Transform Digital Commerce Experience Designed to drive digital commerce success, ON.E cuts time-to-market by over 30%, reduces costs by up to 55%, and delivers seamless, scalable shopping experiences across all channels.
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FPT Announced a Partner Ecosystem with Global Tech Giants, Promoting AI Factory Development and Operations in Vietnam and Japan Global leading IT firm FPT has announced a partner ecosystem of global pioneer technology organizations, including NVIDIA, SCSK, ASUS, Hewlett Packard Enterprise, VAST Data, and DDN Storage
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FPT Software Bags Gold in Adobe Solution Partner Program Global IT company FPT Software recently became a Gold Partner in the Adobe Solution Partner Program with a Specialization in Commerce, underscoring its expertise and capability to deliver tailored e-commerce and digital experiences at scale.
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Customer Data Platforms (CDP): Benefits, Key Features, and Top Choices for E-Commerce Businesses A Customer Data Platform (CDP) is a solution that integrates customer data from diverse channels, systems, and data streams into a unified profile. It features a comprehensive customer database, automation tools, and management resources designed for streamlining multi-channel campaigns, real-time interactions, and data integration. As a trusted partner with major Digital Commerce and Experience players, FPT Software aims to deliver cutting-edge solutions and end-to-end services to help our clients reinvent the digital shopping experience. 
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Customer Data Platforms (CDP): Benefits, Key Features, and Top Choices for E-Commerce Businesses A Customer Data Platform (CDP) is a solution that integrates customer data from diverse channels, systems, and data streams into a unified profile. It features a comprehensive customer database, automation tools, and management resources designed for streamlining multi-channel campaigns, real-time interactions, and data integration. As a trusted partner with major Digital Commerce and Experience players, FPT Software aims to deliver cutting-edge solutions and end-to-end services to help our clients reinvent the digital shopping experience. 

Client Testimonial

quote We see FPT as a key partner of ours in order to help us build our development capability and allow us to take our product and move it into different environment, different markets. And we’re also hoping that FPT can help modernizing our technology where some of our work has been quite specific to Australia, and now we want to use FPT to help us build an application and a program that we can take all over the world and help expand globally.
Mr. Craig Schnuriger Chief Technology Officer
MedAdvisor

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