Future-Ready Digital Commerce

Modern e-commerce requires constant reinvention to enhance engagement, transaction value, and trust. AI integration is crucial, with 75% of sales expected on mobile devices by 2026.

80%
of consumers shop for personalized experiences - a direct result of digital transformation
50%
reduction in time-to-market thanks to AI-driven tools, enabling faster product launches
65%
executives prioritize quick wins and agile responses to market, over long-term strategic goals

How We Help

  • Customer journey baseline & recommendation

  • CX maturity assessment

  • Markitecture (Marketing Architecture) recommendation

  • Personalize strategy creation

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

  • Experience Platform Development & roll – out

  • Re-platform/migration/upgrade

  • SEO Services

  • Operation support

  • MarTech implementation/integration

Service offering illustration

Accompanying your Transformation

Client challenges
Our solutions
End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

End-to-end customer 360 software solutions

Our data-driven strategies elevate your multi-channel presence with tailored services, integrated customer data and personalized marketing, which improves engagement and creates new revenue streams.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

Domain Knowledge and Success in Different Verticals

With 20+ years of experience across industries, we deliver top results. For a multinational manufacturer, eCommerce revenue increased by 1.5 times. A Singaporean real estate company saw 20%+ returning customers. For an airline, we achieved double-digit website traffic growth and reduced operational costs by 40%.

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성공 사례

See more

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Elevating Digital Customer Experience for a National Airline

FPT Software helped a prominent Southeast Asian airline transform its digital experience. Facing outdated UI/UX, system incompatibility, and high maintenance costs, we integrated a content management platform, a marketing platform for real-time campaigns, and a CRM tool to streamline sales processes.

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Transforming Experience Platform for a World-class Airport

Our client, a leading international airport, sought FPT Software's help to revamp their mobile app. We enhanced user experience through personalization and cohesive marketing integration, ensuring quality assurance and agile development. This led to increased revenue and higher monthly user engagement.

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Insights

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FPT and Sitecore Launch ON.E, an e-Commerce Accelerator to Transform Digital Commerce Experience Designed to drive digital commerce success, ON.E cuts time-to-market by over 30%, reduces costs by up to 55%, and delivers seamless, scalable shopping experiences across all channels.
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FPT Announced a Partner Ecosystem with Global Tech Giants, Promoting AI Factory Development and Operations in Vietnam and Japan Global leading IT firm FPT has announced a partner ecosystem of global pioneer technology organizations, including NVIDIA, SCSK, ASUS, Hewlett Packard Enterprise, VAST Data, and DDN Storage
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FPT Software Bags Gold in Adobe Solution Partner Program Global IT company FPT Software recently became a Gold Partner in the Adobe Solution Partner Program with a Specialization in Commerce, underscoring its expertise and capability to deliver tailored e-commerce and digital experiences at scale.
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Generative AI in E-commerce: 5 Ways to Reshape Businesses The application of generative AI in e-commerce has transformed the industry and enhanced every aspect of online enterprises. According to Forrester, generative AI will have an average annual growth rate of 36% by 2030, accounting for 55% of the AI software market. As the AI market is expanding, e-commerce companies should harness this innovative technology thanks to several benefits it offers. 

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